Terms and Conditions

Greetings from Bullaes!

Like every other service provider, Bullaes have our own Terms and Conditions that Users will have to agree on before using our service. To make it easier to understand, Bullaes have summarized the points.

Terms and Conditions is an agreement between You as a Users and Bullaes so that there will be no misunderstandings in the future. This Agreement is a legally binding contract that includes terms that limit Users legal rights and Bullaes liability to Users, and shall govern all access to and use of this app. Users hereby agree, without limitation or alteration, to all the terms and conditions contained herein. By installing, copying or using the Bullaes app, Users agrees to be bound by the terms and conditions. You, as a Users, are fully responsible for your own decisions while accessing services on Bullaes app. However, if the Users does not agree to the terms and conditions, Users may not download, install, or use Bullaes app.

Read more about the Terms and Conditions below.


Bullaes” specializes in the technology development and product design of automobile and motorcycle HID lamps and various other types of lamps for customers around the world. and located at Jln. Sukarjo Wiryopranoto No 23, Kec. Taman Sari, Kota Jakarta Barat,Daerah Khusus Ibukota Jakarta, Indonesia – 11160.

“Users” shall refer to the individual or entity that downloads and uses the app.



This Terms of Use are an agreement between the Users (“You”, “You”, or “Yourself”) and PT. SETIA UTAMA BULLAES (“We”, “We”, “Our or Bullaes”), a limited liability company duly established and operate legally under the laws of the Republic of Indonesia and domiciled in DKI Jakarta, Indonesia. These Terms of Use govern your access and use of applications, websites (Bullaes.id), content and products provided by us (hereinafter collectively referred to as (“Applications”), as well as ordering, paying, or using services available on Our application provided by us (“Services or Services”).

By agreeing to these Terms and Conditions, you also agree to additional Terms and Conditions including the Terms and Conditions for each Service, and changes that are an integral part of these Terms and Conditions (here in after referred to as the Terms and Conditions, additional Terms and Conditions and their changes are collectively referred to as (“Terms and Conditions”). Not with standing inseparability, additional Terms and Conditions supersede the Terms and Conditions if there is any inconsistency between them.


Users hereby unconditionally agree that all right, title and interest in copyright and other intellectual property rights in Bullaes products rest with Bullaes. The trademarks, logos, designs and service marks appearing on Bullaes Products are registered marks. Therefore, nothing in the Bullaes Product grants the Users any right to use any form of intellectual property contained in the Bullaes Product.

Therefore, all rights, titles, interests and copyrights in and/or to the application, including but not limited to all images, graphics, animations, audio, video, music, text, data, code, algorithms and information , is owned by Bullaes. Therefore, this application is protected by all applicable copyright laws and international agreements, and Users are expected to use this application regarding all intellectual property contained therein.


Installation and Use: Users may install and use the Bullaes application on a shared phone/tablet Users or simultaneously on different phone/tablet Users, solely for the Users business use or the Users personal use.

Reproduction and Distribution: Users may not reproduce or redistribute copies of Bullaes products, without express written permission from Bullaes.

Users Restrictions: Users may not:

  • 1.Use Bullaes Products for any purpose other than personal, non-commercial purposes;
  • 2.Using Bullaes Products for illegal or unlawful purposes;
  • 3.Collect factual content or other parts of Bullaes products by any automated means, including but not limited to database scraping or screen scraping; and/or 1.4Reverse engineer, decompile or disassemble Bullaes products, except and only to the extent such activity is expressly permitted by applicable law regardless of any limitations.


Collection, storing, processing, use and sharing of Users personal information, such as identity data, contact data, location data Users provided when opening an Account are subject to the Privacy Notice, which is an integral part of this Terms of Use.


Bullaes only provides official Application software in authorized digital marketplaces, such as Google Play Store or Apple App Store, and only for use on mobile phones or tablet devices. Downloading applications from platforms other than official digital markets and/or to devices other than cell phones or tablets is a violation of these Terms of Use and our intellectual property rights.


The Users Account can only be used by the Users and cannot be transferred to another person for any reason. Bullaes has the right to refuse to facilitate orders if Bullaes knows or has sufficient reason to suspect that the Users has transferred or allowed the Users Account to be used by someone else.

The security and confidentiality of the Users Account, including the registered name, electronic mail address, registered cell phone number, payment details and the Payment Method that the Users chooses, as well as the verification code generated and sent by the Bullaes system or the Payment Method Provider is entirely the responsibility of the Users. All losses and risks arising from the Users negligence in maintaining security and confidentiality are the responsibility of the Users. In such cases, Bullaes considers any use or order made through the Users Account to be a valid Users request.

Notify Bullaes immediately after knowing or suspecting that the Users account has been used without the Users knowledge and consent. Bullaes will take action Bullaes deems necessary and Bullaes can take against such unauthorized use.


The Users represents and guarantees that the Users is at least 18 (eighteen) years old or is married and is not under guardianship or custody and that the Users is legally capable and has the right to bind the Users to these Terms of Use. If the Users does not fulfill these conditions but continues to access or use the Application, Service, Offer or Payment Method, the Users represents and guarantees that the Users actions to register, access or perform other activities in the Application have been approved by the Users parent, guardian or guardian. Users expressly waive any rights based on Applicable Law to cancel or revoke any and all agreements that Users provide in accordance with these Terms of Use when Users are considered legally mature.

Users agree to access or use Applications, Services, Offers and Payment Methods solely for the purposes specified in these Terms of Use and not to abuse or use Applications, Services, Offers or Payment Methods for fraudulent purposes, causing inconvenience to others, requesting orders fraud or other actions that can or may be considered to cause harm in any form to other people.

The Users understands and agrees that all risks arising from the use of Applications, Services, Offers and Payment Methods are entirely the responsibility of the Users and the Users hereby agrees to release Bullaes from all claims regarding damage, interference or other forms of system interference caused by unauthorized access by other parties.


The Users is fully responsible for the decision that the Users makes to use the Application, Service, Offer or Payment Method. Users must treat Service Providers, Offer Providers, and Payment Method Providers with respect and must not engage in unauthorized, threatening or harassing behavior when using the Services, Offers or Payment Methods.

Users are fully responsible for losses and/or claims arising from the use of Applications, Services, Offers or Payment Methods using Users Accounts, either by Users or other parties using your account, in a manner that is contrary to the Terms and Using this Privacy Notice, including terms and conditions and privacy policies set by Service Providers, Offer Providers and Payment Method Providers, or Applicable Law, including but not limited to anti-money laundering, anti-terrorism financing purposes, criminal activity, fraud in any form (including but not limited to phishing and/or social engineering activities), infringement of intellectual property rights, and/or other activities that harm the community and/or other parties or are deemed detrimental to Bullaes reputation.


If the Users experiences a system failure, knows or suspects that the Users account has been hacked, used or misused by another party, or if the Users personal cell phone or tablet is lost, stolen, hacked, or has a virus, immediately report it to Bullaes so that Bullaes can immediately take appropriate action. necessary to prevent the use, misuse, or loss arising or which may arise further.

If the Users experiences problems or problems related to Services, Offers or payments with Payment Methods. Users can submit Users complaints through the features that Bullaes provides, including ratings and comments, or by contacting Bullaes.

To submit complaints, questions, objections, etc. (“Reports”), Users need to provide sufficient information, including but not limited to, a summary of facts, evidence that Users may have, order numbers and personal information, such as e-mail addresses and registered numbers. cellphone.

Responding to reports submitted by the Users, Bullaes will first verify the information that the Users provides and the Users personal information stored in the Bullaes system. If necessary, Bullaes can ask Users directly to provide the information needed for verification purposes.

Bullaes may refuse to respond to Users Reports if the information that the Users provides does not match the personal information stored in the Bullaes system or if the Report is submitted in connection with, against, on behalf of or by other parties that are different from the data officially registered in the Bullaes system Bullaes may also stop acting on Users Reports if Bullaes, at Bullaes sole discretion, considers that Users Reports are not supported by sufficient and clear facts or have been resolved.

For certain Reports related to Services, Bullaes may, at Bullaes sole discretion, facilitate forums between Users and Service Providers for the purpose of reaching an amicable resolution. In this case, if the Users still deems it necessary to take further action, including any legal action, the Users may do so at the Users own responsibility.


The Users can delete the Application from the Users cellphone and/or tablet at any time. Bullaes does not have any liability to the Users for any matter arising from the deletion of the Application, temporary suspension and permanent suspension of the Users Account. However, the Users is still responsible for fulfilling the Users obligations that arise, including but not limited to, any obligations that may arise as a result of disputes, demands, or other existing legal actions, prior to the date of application deletion, temporary suspension or permanent suspension of the Users account.

Users Accounts may be temporarily suspended or permanently suspended due to, including but not limited to, the following:

  • 1.Users Reports that Users Accounts are used or suspected of being used or abused by other people;
  • 2.Users reports that the Users personal phone or tablet is lost, stolen, or hacked;
  • 3.Shieldtag knows or has sufficient reason to suspect that the Users Account has been transferred or used by someone else;
  • 4. Bullaes knows or with sufficient reason suspects that things have happened which in Bullaes view have or may harm Bullaes, Users or other parties;
  • 5.Use of Applications or Services by Users or other parties (using Users accounts) in a manner that is contrary to these Terms of Use, Privacy Notice or Applicable Law; and/or
  • 6.Account suspension orders, whether temporary or permanent, issued by the relevant government or monetary institution or pursuant to a court order issued pursuant to Applicable Law.

If the Users account is suspended and the Users has clear evidence that the Users account should not be suspended, the Users may report such evidence to Bullaes After further examining the Users Report, Bullaes will, at Bullaes sole discretion, decide to terminate or continue suspension of the Users account. The suspension will not unreasonably continue if Bullaes determines that the matters giving rise to the suspension have been resolved.


Users agree to this Terms and Condition that is no tolerance for objectionable content and/or abusive users Bullaes will filtering, flag, delete and block all objectionable content and abusive users. Users are prohibited from engaging in objectionable content. In addition, users can also report inappropriate content by other users via email or Bullaes number.

Some examples for content users that shouldn’t be, e.g:

  • a. Defamatory commentary and hate speech about religion, gender, race and other targeted groups;
  • b. Overly sexual material of an explicit nature;
  • c. Portrayals of extreme violence or content that encourages violence;
  • d. Bullying and harassment; and
  • e. Illegal activities such as drug use and gambling.

If a user commits objectionable content, Shieldtag will take the following actions:

  • a. Deleting written content; and
  • b. Notify the user that the user’s account is terminated/banned if inappropriate content is posted.


If Bullaes knows or has sufficient reason to suspect that the Users has committed immoral acts, violations, crimes or other actions that are contrary to these Terms and/or Applicable Law, whether referred to in these Terms or not, Bullaes has the right and may suspend Users Accounts, either temporarily or permanently, or terminate Users access to the Application, including Services, Offers and/or Payment Methods listed therein, investigate, claim damages, report to the authorities and/or take other actions that Bullaes deems necessary, including criminal and civil legal proceedings.


Bullaes provides the Application as is and Bullaes does not represent or guarantee that the reliability, timeliness, quality, suitability, availability, accuracy, completeness or security of the Application will meet Users needs and meet Users expectations, including but not limited to Services, Offers and Payment Methods. Bullaes will not be responsible for any loss or damage caused by the failure or error of Service Providers, Offer Providers or Payment Method Providers or Users failure or error in complying with Our Service Providers, Terms of Use of Offer Providers or Payment Method Providers.

Applications may experience limitations, delays, and other problems contained in the use of the internet and electronic communications, including the Users device, Service Provider, Offer Provider or Payment Service Provider is damaged, not connected to the internet, out of range, turned off or not working. Bullaes is not responsible for delays, non-delivery, damages or losses arising from such problems.

Bullaes has no responsibility to monitor Users access or use of the Application. However, Bullaes continues to exercise oversight to ensure the smooth use of the Application and to ensure compliance with these Terms, Applicable Law, court orders, and/or the requirements of administrative agencies or other government agencies.

Bullaes does not have any responsibility, including to take further action or legal action deemed necessary by the Users, for any problems or disputes that arise between the Users or other parties. However, Bullaes will facilitate any issues or disputes that arise by taking actions that are reasonably necessary. When Bullaes facilitates the resolution of a problem or dispute, Bullaes Shieldtag does not act as a mediator and such action does not incur further liability to Bullaes.


Bullaes application may be disrupted by events beyond Bullaes authority or control (“Force Majeure”), including but not limited to natural disasters, power outages, telecommunications disruptions, government policies, and other events. Users hereby agree to release Bullaes from all demands and responsibilities, if Bullaes is unable to facilitate the Service, including to fulfill the instructions that the Users requests through the Application, either in part or in whole, due to Force Majeure.


These Terms of Use are governed by the laws of the Republic of Indonesia.


Any and all disputes arising from the use of the Application or Services are subject to the exclusive jurisdiction of the West Jakarta District Court.


Bullaes fully understands and agrees that these Terms are an electronic agreement and the Users action of pressing the ‘register’ button when registering an Account or the ‘login’ button when logging into a Users Account is the Users active consent to enter into an agreement with Bullaes that these Terms of Use and Privacy Notice are valid legally and binding and will continue as long as the Users uses the Bullaes Application or Service.

Bullaes will not claim or deny the validity of these Terms of Use or Privacy Notices made in electronic form.

Users may not transfer Users rights based on these Terms of Use without the prior written approval of Bullaes. However, Bullaes may transfer Bullaes rights based on these Terms of Use to any party at any time without prior approval from or prior notification to the Users.

If the Users does not comply with or violates the provisions of these Terms of Use, and Bullaes does not take direct action, it does not mean that Bullaes relinquishes Bullaes right to take necessary actions in the future.

These Terms of Use survive the temporary suspension, permanent suspension, removal of the Application or the termination of this agreement between the Users and Shieldtag.

The inapplicability of any of the provisions herein will not affect the enforceability of the other provisions.


Users may contact by electronic mail to customer@bullaes.d or phone 021-22681977 All Users correspondences will be noted, recorded and stored for Bullaes record.